London Stock Exchange

Evolution of the Market section of the Refinitiv mobile app, resulting in innovation beyond the original scope.

Planning, intake and onboarding to understand the current state, and validate objectives with stakeholders.

User and stakeholder interviews, competitor analysis, and review of the market section in the desktop app are conducted as part of the research stage.

To help ideate, all gathered material is assembled in Figma, where ideas are explored and developed into concepts.

In meetings with stakeholders, the most impactful concepts are shortlisted, and used to design the screens and flows.

Interactive prototype is built to validate the proposed design with stakeholders and users in hands-on and remote demos.

Refine and fine-tune the final version according to the design system, consistent with the rest of the app, and prepare for development.

To ensure efficiency and consistency across all sections of the app, the design system is maintained and constantly evolved.

After the conclusion of the design process, user testing demonstrates significant improvement in usability and sharp increase in the impact of the market section.

Some of the concepts, like the new personalisation system and snapshot module are being considered for implementation app-wide.

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